Frequently asked questions
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Is every bag really handmade?
What does upcycled mean?
The bags are made from materials that already had a life, such as curtains, bed linen, jackets and leftover fabrics. Instead of throwing them away, they get a new purpose.
Can a bag be made again?
Most designs are one of a kind, because the material is found rather than bought by the roll. Sometimes something similar can be made from another fabric. Ask via the contact form.
How can I pay?
You pay securely online at checkout via Mollie, for example with iDEAL, credit card or Bancontact.
Where do you ship to?
We ship to all countries in the European Union with PostNL or DHL. You see the shipping costs before you pay.
Can I return a bag?
Yes, within 14 days after receiving it. See Shipping & returns for the details.
How do I care for my bag?
On the Care page you will find tips per material, from fabric and plush to faux leather.